Shipping Policy

Last Updated: June 2026

Thank you for shopping with Brekhnazo Online Store. We are committed to delivering your orders safely and efficiently across Pakistan.

1. Shipping Coverage

We currently ship to all major cities and regions within Pakistan.

Delivery availability may vary for certain remote areas.

2. Order Processing Time

• Orders are typically processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Processing times may vary during sales, promotions, or peak shopping seasons.

3. Delivery Time

Once your order has been processed and dispatched, delivery usually takes:

3–5 Business Days

Delivery times may vary depending on:

• Customer location

• Courier service availability

• Weather conditions

• Public holidays

• Unexpected logistical delays

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Brekhnazo Online Store may offer free shipping promotions on selected products or order values.

5. Order Tracking

Once your order is shipped, you may receive shipment updates through SMS, email, or courier tracking information when available.

Customers can contact our support team for order status updates.

6. Delivery Attempts

Please ensure that your shipping address and contact number are accurate.

If delivery cannot be completed due to:

• Incorrect address

• Unreachable phone number

• Customer unavailability

The courier may attempt redelivery or return the package.

7. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible locations within Pakistan.

Customers are requested to ensure someone is available to receive and pay for the order at the time of delivery.

8. Delayed Deliveries

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

Brekhnazo Online Store is not liable for delays caused by:

• Courier partners

• Natural disasters

• Government restrictions

• Public holidays

• Other unforeseen events

9. Damaged or Missing Packages

If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Order number

• Photos of the package and product

• Description of the issue

10. Contact Information

For shipping-related questions, please contact:

Brekhnazo Online Store
Email: info.brekhnazo@gmail.com

We appreciate your trust in Brekhnazo Online Store and look forward to serving you.